Q: How do I reserve an inflatable?
A: There are several ways you can book your inflatable. Email us at vip@xh020.com. Use the FEEDBACK tab on this website. Or use the INQUIRY button and submit your order online. Whatever is easiest for you.
Q: What is the minimum order quantity?
A: 1pc
Q: Are you a factory or a trade company?
A: we are the factory. Through the design and production of our own product lines, our team has developed an in depth practical understanding of taking a project from conceptualisation through to production and delivery.
Q：What are the characteristics of your product
A： All of our PVC Tarpaulin is designed to be the strongest, waterproof, fireproof and UV-resistant. Our PVC Tarpaulin meets or exceeds all FR standards required in the indusry today including the NFPA 701 Small and Large Scale standard. All PVC Tarpaulin materials are LEAD FREE!
All seams are either double or quadruple stitched for strength, durability and longevity. And only premium quality thread is used.
All of our units are designed with a deflation zipper that utilizes a hook and loop fastener flap that covers the zipper, thus, less air is lost and zippers are not exposed to abrasion or mischief.
All of our bounce floors have enough high, allowing for the highest possible bounce without bottoming out. This allows for the highest degree of safety and fun.
Items have an attached inflatable step/ramp to provide ease in entering and exiting . Pillars, edges and step/ramp are reinforced. Safe & easy to use.
On the inside of every inflation tube lies a simple PVC Tarpaulin flap that is designed to flop closed if air flow is interrupted, thus slowing the loss of air. Used in birthday party, carnival, rental business, backyard or any special events.
Q：What are your materials specifications
A：Our common material specifications
Q: Can we change the size and color based on the original?
A: Yes, the size and color can be customized according to your requirement.
Q: Can you print my picture or logo on the inflatable products?
A: Yes, we can print your picture or logo on the inflatable products, and you can offer the picture in any format made by Photoshop, Corel Draw or AI.
Q: How do I clean it?
A: Just use soap and water. Do not use any kind of solvents.
Q: What kind of guarantee you give?
A: Our inflatable products can be used for more than 24 months. If it is damaged, you can use the glue and material to repair it. Because it is too long distance to ship goods back, we will send a kit bag for every inflatable product.
Q：How long does it take to complete the order?
A：We ensure timely delivery of all our orders，Ready In 2-4 Weeks. Need It Quicker? Ask About Our Rush Option.
Q：How to custom make inflatable ?
A: Step 1: Initial Meeting / Discussions
We will meet with you, or through, phone, e-mail , to discuss the scope of the project and what the intended applications are. as well as review any drawings or sketches that the customer may have. It may also be possible to discuss a budget amount for the project at this point. We will get back to you asap and latest within 24 hours!
